Privacy Notice

Last updated March 5, 2025

Servier Pharmaceuticals LLC (“Servier,” “our,” “we,” or “us”), U.S. affiliate of the Servier Group, respects your privacy, and we want you to be familiar with how we collect, use, share, or otherwise process your Personal Data. This Privacy Notice is meant to help you understand our privacy practices when you visit and interact with us online and offline, for example, through our websites, electronic communications, and when you participate in our programs, services, use of our mobile applications or have other business interactions with us that we reference this Privacy Notice, collectively referred to as “Websites and Services.”

Definitions

“Personal Data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household. Personal Data also includes “Sensitive Personal Data” described in this Privacy Notice.
“Sell,” “Sale,” or “Sold” means renting, releasing, or transferring an individual’s Personal Data to a Third Party for money or other valuable consideration.
“Share,” “Shared,” or “Sharing” means transferring an individual’s Personal Data to a Third Party for cross-context behavioral advertising or targeted advertising purposes, whether or not for money or other valuable consideration.
“Third Party” means any non-affiliated person that is not a Vendor.
“Vendor” means a service provider, contractor, or processor which collects, stores, or otherwise handles data for us and is bound by contractual obligations to use your Personal Data only as directed by us.

You may be familiar with different terms that are used to describe materially similar concepts in this section by the U.S. Privacy Laws in your state of residence. You can treat them as the same for the purpose of our Privacy Notice.

Collecting and Using Your Personal Data

When you interact with our Websites and Services, we may collect Personal Data which may include:

Information you provide to us directly;
Information related to our Websites and Services;
Information collected through tracking technologies on our Websites;
Information provided by third-party service providers, business partners, or joint marketing partners;
Information provided by caregivers;
Sensitive information; and
Other types of information, such as public databases, social media platforms, or other third-party data providers.

The type of Personal Data we collect depends on the nature of your interactions with us, our Websites and Services. For example, we may collect:

Identifiers, such as name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, account name, signatures, physical characteristics or description, telephone number, or other similar identifiers.
Financial Information, including bank account number, credit card number, debit card number, or any other financial information that does not allow access or withdrawal of funds.
Insurance Information, including insurance policy number or health insurance information.
Characteristics of Protected Classifications under state or federal law, such as age, gender, and marital status.
Biometric Information, such as imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, voice recordings, gait patterns, or rhythms, and sleep, health, or exercise data from which we can extract identifying information.
Internet or Other Network Information, such as browsing history, search history, information regarding your interactions with our websites or advertisements.
Geolocation Data, such as device location that is more granular than a city or town.
Audio, Electronic, Visual and Similar Information, such as call and video recordings.
Professional or Employment-Related Information, such as work history and prior employer.
Education Information, as defined in the federal Family Educational Rights and Privacy Act, such as student records.
Inferences drawn from any of the Personal Data listed above to create a profile or summary about, for example, an individual’s preferences, characteristics, behavior, attitudes, intelligence, abilities, and aptitudes. This category includes Sensitive Data Inferences, which are inferences made by us based on Personal Data, alone or in combination with other data, to indicate your Sensitive Personal Data.

We may use this information to:

Recruit for employment purposes, employee onboarding or other administration of Servier’s personnel;
Respond to questions on recruitment to our clinical trials or refer you to specific organizations that may provide information on how to participate in clinical trials or to facilitate clinical trials;
Address questions related to products in development or in the market;
Deliver requested information on resources available related to the therapeutic areas or other medical or scientific areas that Servier provides;
Develop new products and services;
Provide marketing information relating to products in development, as marketed by Servier, its affiliates, or licensees, or send you promotional materials, such as our newsletter;
Conduct surveys or polls and/or obtain testimonials;
Operate, evaluate, secure, and improve our Websites and Services to analyze the use of our Websites and Services or to enhance or develop new features for our Websites and Services;
Staff, facilitate, and manage market research, studies, and related activities;
Create aggregated analytics for research purposes;
Process grants and sponsorship applications;
Fulfill our obligations to you under an applicable contract or to conduct business with you;
Provide support-related activities, such as customer service;
Comply with regulatory monitoring and reporting obligations, such as those related to adverse events, product complaints, spend transparency, and patient safety;
Protect against, identify, investigate, and respond to fraudulent, harmful, unauthorized, unethical or illegal activity; and
Conduct other legitimate business activities, as allowed or required by applicable law.

We may combine the Personal Data we collect about you online with the Personal Data we collect about you from our offline interactions with you (for example, our interactions by telephone or in person). We may also combine any information we collect about you with information we lawfully obtain from other sources, such as public records, websites or other Third Parties (e.g., health care professionals, patient groups, government agencies).

Sensitive Personal Data

In the course of offering our Websites and Services, we and our Vendors may also collect and process Personal Data that is of a sensitive nature, including information that may, under certain laws, be defined as Consumer Health Data, for example, Personal Data that reveals your:

Social security, driver’s license, state identification card, or passport number;
Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials for allowing access to an account;
Precise geolocation information;
Racial or ethnic origin, religious or philosophical beliefs, or union membership;
Contents of your email and text messages, unless we are the intended recipient; or
Genetic data.
- Biometric data processed for the purpose of uniquely identifying you;
- Personal Data collected and analyzed concerning your health; and
- Personal Data collected and analyzed concerning your sex life or sexual orientation.

We may use this Sensitive Personal Data, as necessary, to:

Facilitate recruitment, evaluate candidates for employment purposes, and conduct employee-related activities, such as payroll and benefits;
Provide and manage clinical research opportunities, patient support programs, and other Services we offer;
Process and manage safety and quality concerns; and
Conduct other legitimate business activities as allowed by applicable law.

We will only process Sensitive Personal Data and Consumer Health Data when we have your express consent, or as required or permitted under applicable law, for example, when necessary to comply with applicable law, respond to legitimate requests from government authorities, including authorities that may be outside of your country of residence, to protect or defend our legal interests, and if necessary, to protect the safety of our employees and other stakeholders. For more information on our processing of Consumer Health Data, refer to our Consumer Health Data Notice located in the footer of Servier.us.

Disclosure of Personal Data to Third Parties

Categories of Personal Data we Have Shared or Sold

We do not Sell or Share Personal Data and have not done so within the last 12 months.

Disclosure of Personal Data

In certain circumstances, we may share the categories of Personal Data described above without further notice to you, unless required by applicable law, with the following categories:

Servier subsidiaries and corporate affiliates;
Vendors who work on Servier’s behalf to provide certain Services;
Business partners with whom we collaborate regarding our investigational products and programs, such as scientific advisors, joint venture partners, and strategic collaboration partners;
Legal, regulatory, or other enforcement authorities and other Third Parties if required to comply with law, regulation, or judicial process or to protect the security, rights, and property of Servier or of users of our websites;
Third parties in the event Servier is involved in an actual or contemplated merger, acquisition, or sale of a portion of its assets or in the unlikely event of bankruptcy. If this occurs, the Personal Data will be subject to the policies of the receiving organization. We will further inform you of such business transfers as applicable laws require; and
Third parties to protect rights and interests, such as when needed for corporate audits, to investigate or respond to a complaint or threat, or to exercise our legal rights.

When we share your Personal Data for a business purpose, we enter into a contract with these Vendors that describes the purposes for sharing your Personal Data, requires the Vendor to protect the confidentiality and secure the Personal Data shared, and prohibits the use or disclosure of the Personal Data except for the purpose(s) of performing the services under the contract, or as necessary to comply with applicable law.

Retaining Personal Data

We will retain your Personal Data for as long as reasonably necessary to serve the purpose(s) for which it was collected or as long as required by applicable laws.

Profiling

We do not use the Personal Information we collect for profiling with legal or similarly significant effects.

International Transfers of Personal Data

Your Personal Data may be stored and processed in any country where we have facilities or engage service providers. We will only transfer your Personal Data where we have established a legal basis and put in place adequate measures to protect your Personal Data as may be required by local law. Still, you should not use our Website(s) or other Services if you do not want your Personal Data potentially transferred or otherwise processed in countries outside of your country of residence, which may have data protection laws different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Data.

If you are a resident of the European Economic Area (“EEA”), your Personal Data may be transferred to our affiliates, each a data controller, or to service providers in non-EEA countries that the European Commission does not recognize as providing an adequate level of data protection according to EEA standards. An Intercompany Agreement covers data transfers to other Servier entities. In contrast, transfers to Vendors or Third-Parties outside the EEA are secured through appropriate contractual guarantees such as Standard Contractual Clauses adopted by the European Commission.

Use of Cookies and Other Similar Technologies

We may use cookies and similar technologies (such as web beacons, tags, scripts, and device identifiers) to collect and store analytics and other information when you use our Websites and Services. The cookies we use include both first-party and third-party cookies.

Cookies or similar technologies may provide us with the following information:

The type of web browser software you use
The name of the domain from which you access the Internet (including client and server IP addresses, usernames, ports, queries, or other status-related information)
The Internet address of the website from which you linked directly to our Website(s)
The date and time you access our Website(s)
Which pages you have visited on our Website(s)

In most cases, we will not be able to identify you directly from the information we collect using these technologies. You can manage your cookie consent preferences or opt out of sharing your data for marketing or analytical purposes via our Cookie Banner. If you turn off cookies, you may be unable to access or utilize certain parts of our website, or your experience may be altered.

Please refer to our Cookie Notice located in the footer of Servier.us website for further details on the cookies we use and for what purposes.

Data Subject Rights Under Certain U.S. State Privacy Laws

Under certain US state privacy laws, consumers may have the following rights regarding our collection and use of their Personal Data, subject to certain exceptions.

Right to Know: You have the right to know the following details about our privacy practice at or before the point of collection. We have provided such information in this Privacy Notice. You may also request that we provide you with information about the following aspects of how we have handled your Personal Data specifically in the 12 months preceding your request:

The categories of Personal Data we have collected about you;
The categories of sources from which we collected such Personal Data;
The categories of Personal Data about you that we disclosed and the categories of Third Parties to whom we disclosed such Personal Data;
If we collect Sensitive Personal Data, the categories of Sensitive Personal Data to be collected, the purposes for which it is collected or used, and whether that information is Sold or Shared; and
The length of time we intend to retain each category of Personal Data, or if that is not possible, the criteria used to determine that period.

Right to Deletion: You may request that we delete any Personal Data about you that we collected from you.

Right to Correction: You may request that we correct any inaccurate Personal Data we maintain about you.

Right to Access Specific Pieces of Personal Data and Data Portability: You may ask to obtain the specific pieces of Personal Data we have collected about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Personal Data to another entity without hindrance. You may not exercise this right more than twice a calendar year.

Right to Revoke Consent for or Limit the Use of Your Sensitive Personal Data. You also have the right to revoke consent for or limit the use of your Sensitive Personal Data to the purposes authorized by the applicable U.S. Privacy Laws.

Exercising Your Rights

You may contact us at privacyus@servier.com or by calling 800-807-6124 to request access to, modify, export, or delete your Personal Data. You will be asked to provide certain personal data when submitting your request including your relationship with Servier, first and last name, email address, telephone number and postal address in order for us to determine if your information is in our systems. These rights are not absolute and may only apply in certain circumstances. This means we may be unable (e.g., due to legal requirements) or not obligated to grant your request.

Verification: If an individual contacts us to access, correct, or delete your Personal Data or to exercise any other rights that they may have under applicable laws as a data subject or consumer, we are required to verify that the individual is authorized to make such a request. To do this, we may ask for additional Personal Data, such as a government-issued identification.

Appeals: If your request to exercise a right you may have under applicable law is denied, you may have the right to appeal the decision by contacting us at privacyus@servier.com. Please provide details of your concerns and reference our decision on your request so we can adequately address your appeal. We will respond to your appeal in accordance with applicable laws.

Non-Discrimination: Servier will not discriminate against you for exercising your rights, but we may not be able to provide you with the Services that you have requested if we cannot use your Personal Data.

If you have provided consent to Servier to process your Personal Data, you have the right to withdraw your consent for such processing at any time by contacting us at privacyus@servier.com. Please note, too, that you can always unsubscribe from receiving marketing emails by using the “Unsubscribe” link provided in the marketing emails you receive from us.

Residents of the EEA have the right to lodge a complaint with the competent data protection authority if one is available in your country. For convenience, EEA data protection authority contact information can be found here: country.

Marketing Communications

If you have provided consent to Servier to process your Personal Data for marketing purposes, you have the right to withdraw your consent for such processing at any time by contacting us at privacyus@servier.com. Please note, too, that you can always unsubscribe from receiving marketing emails by using the “Unsubscribe” link provided in the marketing emails you receive from us.

Security

Servier implements commercially reasonable technical, administrative, and physical measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Please note that while we take steps to secure Personal Data you share with us, the security of your Personal Data cannot be guaranteed. We encourage you to take special care in deciding what information you share with us via email or other Internet transmission.

Children’s Privacy

We are committed to protecting the privacy of children. Our Websites and Services are not directed to children under the age of 16, and we do not knowingly collect Personal Data from children under the age of 16. If we learn that we have collected Personal Data directly from a child under the age of 16 through our Websites and Services, we will delete that information. We encourage all parents and guardians to monitor their children’s Internet use.

Links to Other Websites

Our Websites may contain links to other websites, including, but not limited to, investor relations sites, job applicant information gathering, assessment, and testing sites. These third-party sites have their own measures to secure and protect your information. This Privacy Notice does not apply to these third-party sites.

Changes to this Privacy Notice

Our business, Websites and Services may change from time to time. As a result, we may change this Privacy Notice at any time. If we make such changes, we will post an updated version on this page unless applicable law(s) requires another type of notice. Additionally, when required under applicable law, we will request additional consent to collect and process your Personal Data. We encourage you to visit this page periodically and to review our most current Privacy Notice and applicable effective date.

Contacting Us

If you have any questions about this Privacy Notice or our privacy practices, please feel free to contact us at privacyus@servier.com, toll-free at 800-807-6124 or by postal mail at Servier Pharmaceuticals LLC, Attention: US Privacy, 200 Pier 4 Blvd, Boston. MA 02210.