Responsibility
Our responsibility is to help make the world a better place for our patients and their families. We are committed to creating a brighter future for all of us.
Patient support
overview
Our patients are fundamental to our culture.
We are committed to engaging with patients, caregivers, families and patient organizations to ensure their voices are heard in every initiative.
Our deep commitment to patients is fundamental to our culture. We consistently engage with patients, caregivers, families and organizations to fully understand the needs of the patient communities we serve. Through ongoing partnerships with patient experts and advocacy groups, we can expand our knowledge on patient needs each day.
The patient office
When a person receives a cancer diagnosis, it can be hard for them to know what resources or support might be needed, available, or helpful. Through our Patient Office, we help address the challenges and concerns patients face over the course of their journey, from the moment of diagnosis, and long after their treatment ends. Our Patient Office helps ensure the voices of patients, caregivers, advocacy groups and stakeholders are at the center of all we do.
We have created a Patient Expert Council comprised of people living with cancer, people who have experienced cancer, caregivers and other patient experts who provide insights and feedback that are ingrained into everything we do. The members of this council help keep Servier on-track to meet true patient needs.
The Patient Office can provide many useful resource for patients, including free product for eligible patients. Likewise, our Patient Engagement Managers are available to provide one-on-one assistance throughout the treatment and recovery process. These patient engagement managers work one-on-one with patients and families to answer questions, provide tools and educational materials, offer emotional support and help patients and caregivers find assistance programs for a variety of needs, including counseling, financial or travel.
For more information about our programs, please click here or call 1-800-813-5905.
ServierONE
Servier is committed to going beyond being the pharmaceutical company behind your prescribed therapies. Supporting you is our ONE priority, which is why we created ServierONE.
ServierONE is an all-in-one resource for help with the cost of treatment, determining insurance coverage, one-on-one support, and access to additional resources and educational tools.
We’ve created websites for our acute lymphoblastic leukemia (ALL) patients and for our cholangiocarcinoma (CCA) patients. Additionally, we offer downloadable and printable resources for patients and caregivers navigating acute myeloid leukemia (AML), glioma and isocitrate dehydrogenase (IDH) mutations.
Through ServierONE, we are re-affirming our commitment to support patients, improve access and provide the necessary tools and resources patients and caregivers need.
Patient Advocacy
We are proud to work with organizations, patients, families and other experts who share our passion to improve patient outcomes. We have created a Patient Expert Council comprised of patient experts to provide insights and feedback that are ingrained into everything we do at Servier Pharmaceuticals. Collaborating, exchanging knowledge and building programming that supports patients and their families is critical to our program and focusing on ensuring access to care, education, unmet needs, engagement in research and building the patient community is core to our Advocacy program.
To inquire on our programs please contact our Patient Advocacy team here.
