
What has your journey at Servier looked like?
So, Servier started as a company in September of 2018 and moved to the current Boston office in January 2019. That was my first day; so I’ve been here six years, for nearly all Servier’s history in the US. In 2019, I started by supporting the Veeva platform ecosystem, and by doing so, my role mostly focused on commercial and medical. I also worked on deploying a patient CRM system to support the patient office and it’s kind of grown from there. So, in addition to those three functions, I also support market access communications, and I’ve had the luxury of being on every launch team that we’ve done, so I’ve done 5 launches, which is pretty crazy.
What challenge would you say you’re currently working to tackle?
For the longest time, I was operating as a team of one. While I’m still part of a relatively small team, I’m learning how to take a step back, trust others and give them space to figure things out. That also means embracing challenges and seeing them as opportunities to learn and grow.
What’s a valuable lesson you learned from a work experience?
One valuable lesson I’ve learned is “slow down to speed up.” Before kicking off any project, taking the time to align as a team and make sure we’re all on the same page has been very helpful. This approach not only keeps our team focused, but it also helps us work better with cross-functional partners as direction and project expectations are clear from the beginning.
What is a misconception about technology?
Too often, people come to us with a solution in mind. In IT, we don’t want to start conversations with a specific solution. We want to understand your business process first so we can recommend the best solution, whether we need to expand on what we have or build something new.
What made you start a career in technology?
I was a math major in college, and interestingly enough, I didn’t enjoy computer science much at the time. When I graduated college, I wasn’t entirely sure what I wanted to do, but I eventually found my way into software and web development, which turned out to be a great fit.
I’ve had the opportunity to work with some great mentors along the way who have put their trust in me and allowed me to be self-sufficient. Here at Servier, I’ve had some tremendous opportunities for career development and have been involved in several programs that have been super helpful, including a program called Next Generation Leaders.
What’s your favorite Servier memory?
As of right now, it has to be the approval of VORANIGO. I was in Spain celebrating my 20th wedding anniversary with my wife when it happened, and I had the privilege of pushing the button to notify the launch team that our new therapy had been approved. Waking up the next morning to see the website up and running and all the news coverage was truly an unforgettable moment.
What makes Servier unique?
I think one of the things that makes Servier unique is that we’re governed by a nonprofit foundation, which sets us apart from other companies that are publicly traded. It all goes back to our patient-centric approach, which is truly at the heart of everything we do.
I think we’ve also done an exceptional job of maintaining our culture, even through significant company changes. We’ve gone through an acquisition and even in the last year, we’ve experienced rapid growth across the organization. Even with all the change, it still feels like a community of genuinely great people who care about each other on a personal level, not just as coworkers.
What do you do for fun?
Outside of work, I enjoy spending time with my wife and 10-year-old son. My son and I are both big sports fans, and I have a lot of fun coaching his sports teams. I also enjoy running and listening to music!